Customer Testimonials
Very professional and friendly and fast customer service.
It cannot be understated how fabulous the shopping buying, leasing experience at Hornburg Jaguar Los Angeles was for us. Martin, Hamid, Daniel and team provided what a luxury showroom and customer service should be. It was so pleasant and workable within our competitive set of vehicles we looked at that we now have 2 beautiful Jaguars in our driveway, an I-Pace and F-Pace. We LOVE them. Run to them and look no further, it?s a great time to own a Jaguar.
Always great service. And excellent pricing I believe. The entire deal was done remotely. Car was dropped off sanitized and I never had to leave my home.
Great staff. The salesperson was friendly and helpful. The purchase process was smooth.
The team at Hornburg LA made the car buying process so fast, easy and pressure free. Love my new car and loved the team there who made it happen!
One of my best car buying experiences ever and I love my new Jaguar I Pace electric. I was offered an exceptional deal and salesperson Derek was friendly helpful and no pressure.
EXCELLLENT IN EVERY DEPARTMENT, from Dino the manager to Daniel and Jack and Rygoza-Campos in Service.
Love working with Ian and Daniel. I travel a lot and they were able to accommodate as best they could. I wish they had more room to hold vehicles especially for a returning customer but I understand the limitations.
If you are looking to purchase head straight to Landon at Hornburg, not pushy at all and you will leave knowing you made the right decision.
Kelvin is amazing! My second car from Hornburg Jaguar and he makes it very simple and painless!
This dealership and the Salesman Landon as well as the Sales Mansger Mike were amazing. They new their inventory, the special features of the car, and were upfront and honest in making a deal.
Leased a new Jaguar F-Type. Dealership was over 100 miles away so we handled everything over the phone until I went down to pick up the vehicle. Beautiful car, nice people and all is good. The GM even helped resolve a minor vehicle issue after the sale by coordinating the service with a dealership closer to where I live. Overall It was a good experience and I love the car!
Great staff at both the sales and service offices.
Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do ...
Tim my salesman was very helpful and patient during my purchase process
I bought a 2018 Range Rover Velar and couldn’t have been more pleased with how efficient and quick this process went. I worked with Daniel and he was absolutely great. I was out of town when I found the car I wanted he went above and beyond to reserve the vehicle for me. I told him I was coming from San Diego to purchase the vehicle and could not spend all day at the dealership because I had to be at work later that night. I was in and out of the dealership within one hour. I am extremely satisfied ...
I recently purchased a 2 year old F Type S from Daniel. Everything about the experience was great, from the timing of our arrival thru the purchase and trade in process. Daniel was patient and courteous, even though we did not finish the process until about an hour after they closed. Daniel and the finance manager stayed until they were sure we were satisfied with everything. We are very pleased.
Bought a used Jaguar from Lanndon at Hornburg LA. Started with emails and text messages, which he always responded to immediately. When we went down to see the car, he was right, we feel in love with it. The few minor things that were wrong with it, he sent out to be fixed by their body shop. The best part - He delivered the car from Hollywood to Claremont, not an easy task with our traffic, and brought it filled with gas. Thanks
Daniel wa the sales persons who assisted us in purchasing a Jaguar. He was very professional, knowledgeable and accommodating. It was pleasure working with Daniel and Hornburg Jaguar and I would not hesitate to purchase another vehicle from them should the need arise in the future.
Our experience at Hornburg Jaguar was a great one. We came to the dealership at a very busy time but Tigran was very helpful, accommodating and efficient...he took great care of us. Also, the paperwork went quickly which was very much appreciated. We left the dealership with a gorgeous car and I am very satisfied. Afterwards, I had a few questions so I contacted the dealership and received quick and helpful responses. Hornburg is a good dealership with great staff. I would recommend checking them out.
I had poor service and experiences previously but since then I feel the dealer, Richard in particular has made strides in improving customer relations and service levels. Yes, dealer prices are outrageous, with that situation, there is no improvement!
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